Privacy Policy

1. Introduction & Scope

WebCraftify Agency ("WebCraftify", "Agency", "we", "us", or "our"), operating from Mandsaur, Madhya Pradesh, India, provides website design, custom web development, e-commerce solutions, and digital growth services.

This Privacy Policy outlines how WebCraftify collects, uses, discloses, and protects your personal and business information when you visit our website (webcraftify.com), contact our team via phone, WhatsApp, or email, or engage us for website development services. By utilizing our services or interacting with our agency platforms, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To deliver high-quality custom website solutions, WebCraftify collects specific categories of information provided directly by clients and website visitors:

• Personal & Business Contact Details: Full name, email address, phone number, WhatsApp contact number, business or company name, job title, and billing address provided when submitting forms or requesting project estimates.
• Project Specifications & Brand Assets: Logos, brand color codes, text content, imagery, domain registrar account access, hosting server credentials, and functional requirements shared with our agency for website construction.
• Communication Records: Email messages, WhatsApp chat logs, phone call notes, design feedback, and approval forms exchanged during project lifecycle execution.
• Technical Navigation Data: Standard server logs, IP addresses, browser types, operating systems, referring URLs, and session timestamps gathered automatically during website visits for security and performance optimization.

3. How We Use Your Information

WebCraftify uses client information solely for legitimate business operations and project fulfillment:

• To design, code, test, and deploy your custom website or digital application according to agreed scope.
• To provide regular project progress updates, share live staging previews, and request design reviews.
• To generate project proposals, tax invoices, payment receipts, and manage accounting under Indian commercial tax laws.
• To configure third-party domain names, SSL certificates, cloud hosting infrastructure, and email servers on behalf of the client.
• To deliver technical client support, post-launch website maintenance, and bug fixes.

4. Confidentiality, Source Code & Asset Protection

We understand that your project details, business ideas, customer data, and brand materials are sensitive. WebCraftify enforces rigid confidentiality protocols across all operational workflows:

• Strict Non-Disclosure: We never share, sell, lease, trade, or distribute client trade secrets, credentials, or proprietary business logic to third parties or competitors.
• Credential Safeguarding: All server passwords, domain keys, and API tokens provided to WebCraftify are stored in encrypted credential vaults and accessed exclusively by authorized lead developers.
• Code & Asset Ownership Transfer: Full ownership of custom source code, databases, design graphics, and credentials is transferred to the client upon receipt of 100% full payment (mandatory 70% advance + 30% final balance).

5. Payment Security & Transaction Handling

Financial security is fundamental to our agency operations:

WebCraftify processes client transactions via secure, RBI-approved Indian banking channels, including Unified Payments Interface (UPI), NEFT/RTGS/IMPS wire transfers, and verified payment gateways (e.g., Razorpay). We do not store sensitive credit card numbers, debit card PINs, or net banking passwords directly on our servers.

All client payment records, invoices, and advance transaction confirmations are maintained securely for tax compliance and accounting auditing purposes.

6. Third-Party Services & Integrations

In building complete web applications, WebCraftify may integrate third-party web services requested by the client (such as Google Maps, WhatsApp Web API, domain registrars, hosting providers, or analytics platforms).

These external service providers operate under their respective independent privacy terms. While WebCraftify ensures trusted third-party integrations, we are not responsible for the privacy policies or data practices of external service providers once handover is complete.

7. Cookies & Local Browser Storage

Our website utilizes minimal, essential local storage and cookie mechanics:

• Theme Preference: We store a lightweight local storage value (wc_theme) to preserve your preferred Dark or Light mode appearance across browsing sessions.
• Performance Monitoring: Standard functional cookies may be used to track page loading speeds and aggregated visitor traffic statistics without identifying individual user identities.

8. Client Rights & Data Control

Clients maintain full rights over their personal contact information:

• You may request a copy of the personal contact details we maintain on record for your account.
• You may request immediate correction or updating of inaccurate contact information.
• Upon completion of website delivery and full account settlement, you may request the deletion of non-essential contact communications or temporary staging files from our local development environments.

9. Updates to This Privacy Policy

WebCraftify reserves the right to revise or update this Privacy Policy periodically to reflect evolving legal, regulatory, or technical operational standards. Any updates will be posted on this page with a revised "Last Updated" timestamp. We encourage clients to review this page periodically.

10. Contact Our Privacy Team

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data safety, please reach out directly to our agency management: