Terms & Conditions

1. Overview & Service Agreement

Welcome to WebCraftify ("Agency", "we", "us", or "our"), based in Mandsaur, Madhya Pradesh, India. These Terms & Conditions govern all project contracts, estimates, web development, custom software design, e-commerce builds, and digital consulting services provided to clients ("Client", "you", or "your").

By issuing an advance payment, signing a project estimate, confirming a proposal via WhatsApp or email, or utilizing our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions.

2. Payment Policy (Mandatory 70% Advance / 30% Final)

To maintain standard operational excellence, high speed of execution, and dedicated developer allocation, WebCraftify operates under a strict structured payment model:

• 70% Advance Payment: A mandatory 70% advance payment of the total estimated project cost is required before WebCraftify initiates any work, research, visual prototyping, or software development.
• 30% Final Payment: The remaining 30% balance payment must be settled in full prior to handing over website files, hosting credentials, administrative access, domain linking, or launching the website live on the client's public server.
• Work Commencement Requirement: Project work, design mockups, and resource allocation will strictly begin ONLY after the 70% advance payment is successfully received and confirmed in our account.
• Final Handover Guarantee: Source code files, database dumps, server access, domain DNS updates, and final project ownership transfer will be released ONLY after 100% full account payment clearance.

3. Advance Payment Non-Refundable Policy

Please review our advance payment policy carefully prior to issuing project funds:

• Strictly Non-Refundable: The mandatory 70% advance payment is strictly non-refundable under any circumstances once project initiation has occurred.
• Resource Allocation Coverage: The 70% advance covers immediate non-recoverable operational costs, including strategic project planning, UI/UX prototyping, direct developer hourly allocation, domain/server setup, and third-party software licensing.
• Project Cancellation: If the client chooses to pause or cancel the project after work has commenced, no refund will be issued for the 70% advance payment.

4. Delivery Policy & Timeline Commitments

WebCraftify prides itself on rapid turnaround and timely project delivery:

• Standard Project Timeline: Delivery timelines depend on the selected service package (e.g., standard business websites delivered within 2 to 5 working days from receipt of complete client content and advance payment).
• Staging & Review Phase: During development, WebCraftify provides live preview links on staging servers for client review and feedback.
• Client-Caused Timeline Delays: Delivery timelines are strictly dependent upon prompt client communication. Delays in providing website copy, logos, images, payment confirmations, or feedback approvals will automatically extend the final delivery completion date. WebCraftify is not liable for project completion delays caused by client responsiveness gaps.

5. Client Responsibilities & Content Licensing

To enable successful development, the client agrees to the following obligations:

• Timely Asset Submission: The client must supply all required text content, brand logos, product photography, video assets, and business details in a timely manner following project kickoff.
• Legal Ownership & Copyright Guarantee: The client is solely responsible for ensuring that all text, imagery, graphics, trademarks, logos, and materials supplied to WebCraftify are legally owned by the client or properly licensed.
• Indemnification: The client agrees to indemnify and hold WebCraftify harmless against any legal claims, copyright infringement suits, trademark disputes, or damages arising from content provided by the client.

6. Intellectual Property & Code Ownership

Our policy regarding source code ownership and intellectual property rights:

• Ownership Transfer Upon 100% Settlement: Upon clearance of the final 30% balance payment (100% total contract settlement), WebCraftify transfers full ownership rights of the custom website design, code assets, and media files to the client.
• Agency Portfolio Rights: WebCraftify retains the professional right to display the completed website design screenshot, case study summary, and client brand logo in our official agency portfolio, website showcase, and promotional materials, unless a written non-disclosure agreement (NDA) is executed prior to project start.
• Pre-existing Code Frameworks: Open-source libraries, general utility scripts, or framework components utilized in the website remain subject to their respective open-source licenses (MIT, Apache, etc.).

7. Revision Policy & Out-of-Scope Modifications

We strive for 100% client satisfaction through structured revision rounds:

• Included Revisions: Each package includes designated design revision cycles (typically 2 to 3 revision iterations) to fine-tune layout, typography, colors, and content alignment within the initial agreed project brief.
• Scope Creep & Extra Features: Any request for new pages, additional functional features, database restructuring, or major structural design changes not included in the original project proposal will be treated as out-of-scope and quoted separately at standard agency hourly rates.

8. Domain Registration & Hosting Setup

If WebCraftify assists in domain registration or cloud hosting configuration on behalf of the client:

Domains and third-party hosting servers are registered under the client's name or handed over to client control upon 100% project payment. WebCraftify is not responsible for domain renewal expirations, hosting server hardware downtime, or third-party cloud infrastructure outages beyond our control.

9. Limitation of Liability & Warranties

WebCraftify builds websites to modern industry standards for performance, responsiveness, and SEO readiness. However:

• WebCraftify shall not be liable for indirect, incidental, consequential, or special damages, including lost revenue, lost profits, or business interruption resulting from website downtime, client server misconfigurations, or third-party cyber attacks.
• Our total aggregate financial liability under any project contract shall not exceed the total cash payment actually received by WebCraftify from the client for the specific project in question.

10. Governing Law & Legal Jurisdiction

These Terms & Conditions, project agreements, and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the Republic of India.

Any legal proceedings, claims, or disputes shall be subject to the exclusive jurisdiction of the competent courts located in Mandsaur, Madhya Pradesh, India.